Have you had any problem with your order?
Contact us via email and we will respond within a maximum period of 24 working hours.
E-mail: incidencias@tiendacarpfishing.es
You have to clearly indicate:
- Order number
- Affected product
- Details of what happens to the product
- Images and video if necessary
It has a period of 14 days from the receipt of the product to be able to return a product acquired in our store.
To proceed to the return of a product, the user must initially be put in touch with carpfishing store via email to incidents@tiendacarpfishing.es.
Do you have a defective product?
If the product arrives defective we take care of collecting the order and we take care of all the expenses caused. At the time we have the product in our facilities, we will send a bonus for the value of the product so you can use in Carpfishing store without expiration.
Do you have a product in good condition that you want to change?
If the return is done without the product being defective or without being a carpfishing store failure, the shipping costs will be carried out by the customer.
- The product must be returned in perfect condition with its original packaging
- When making the product return, when we receive the package in our facilities, we will issue a refund for the amount of the products returned within a maximum period of 14 days since the customer communicates the withdrawal
- The shipping costs caused by the sale of the product will be deducted from the final price returned
From Carpfishing store we want to provide a great customer service, so we are at your disposal for what you need.
Shipping Address:
- Isaac Peral Street No. 73
- Posadas (Córdoba) 14730